Merchant Partnership Terms

1. Partnership Overview

1.1 The Knoti Group Pty Ltd (ACN 694 837 968), operator of the knotiu.com platform (referred to as "the Platform", "we", or "us"), operates a User Rewards Program where users hold spendable virtual "Reward Tokens".

1.2 The merchant ("you", "Merchant") may apply to participate in the Program by allowing users to redeem Reward Tokens at your physical premises for specified goods, services, or discounts.

2. Merchant Responsibilities & Warranties

2.1 Independent Service Provider: You warrant that you are a legally operating entity, independent from the Platform. All goods and services you offer must comply with all applicable Australian federal, state, and local laws, regulations, and industry standards (including, but not limited to, the NSW Massage Services Act 1995 and any relevant licensing requirements).

2.2 Full Liability: You assume full legal responsibility for the quality, safety, authenticity, and legality of all goods and services you provide. Any dispute, claim, or damage arising from a redemption or your services is solely between you and the user, and you agree to indemnify and hold the Platform harmless.

2.3 Clear Disclosure: You must clearly disclose the specific terms of redemption (eligible items, Reward Tokens required, validity period, etc.) to users at the point of redemption (your premises) and in any related promotional materials.

3. Platform's Role & Limitation of Liability

3.1 Neutral Technology Platform: The Platform acts solely as a technology interface to display your redemption offers and record the virtual transfer of Reward Tokens. The Platform does not participate in the actual transaction between you and the user.

3.2 No Endorsement: The Platform does not endorse, guarantee, or make any representations regarding your business, goods, or services.

3.3 No Financial Settlement: The Platform will not provide any cash settlement, payment, or reimbursement to you for Reward Tokens redeemed by users. The acceptance of Reward Tokens is a discount or promotional benefit you independently offer to promote your business.

4. Intellectual Property & Promotion

4.1 You grant the Platform a limited licence to use your trade name, trademarks (as supplied by you), and redemption offer details for the purpose of promoting the Rewards Program.

4.2 You must not use the Platform's name, trademarks, or imply any endorsement by the Platform in your promotions without the Platform's prior written consent.

5. Termination

5.1 Either party may terminate this partnership by providing written notice to the other party with [e.g., 7] days' advance notice.

5.2 Upon termination, you must immediately cease accepting Reward Tokens for redemption and honour all pending, committed redemption obligations.

6. Indemnity

You agree to indemnify and hold harmless the Platform and its affiliates from any and all claims, losses, or damages arising from: a) your goods or services; or b) your breach of any law or this agreement.

7. Governing Law

This agreement is governed by the laws of New South Wales, Australia.